- The Mercenaries Bartending Service - Privacy Policy

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 Effective Date: 9th April 2024 (09/04/24)

 Mercenaries Bartending Service ("Mercenaries," "we," "us," or "our") respects the privacy of our clients and website visitors ("you" or "your"). This Privacy Policy describes the types of information we collect from and about you when you visit our website (the "Website") and use our services, and the ways we use, disclose, and protect that information.  

1. Information We Collect  

We collect several types of information from and about users of our Website and service providers:  Information You Provide:  Contact Information: When you contact us through our website or request a quote, we may collect your name, email address, phone number, and event details (date, location, guest count, etc.). Additionally, if you choose to book our services, we may collect your billing address for payment processing. Social Media: If you connect with us through social media platforms like Facebook or Instagram, we may collect certain information from your public profile with your consent. This consent can be withdrawn at any time by adjusting your privacy settings on those platforms. Information Collected Automatically:  Log Data: When you visit the Website, our servers automatically collect information ("Log Data") which may include your IP address, browser type and language, operating system, referring URL, date and time of visit, and pages viewed. Cookies: We may use cookies and other tracking technologies to collect information about your activity on the Website. Cookies are small files that are placed on your device by a website when you visit the Website. They store information about your use of the Website, such as the pages you visit and the time you spend on those pages. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the Website. 

2. Use of Information  

We use the information we collect for the following purposes:  To provide quotes, fulfill your bartending service requests, and manage your booking; To send you updates and information about Mercenaries, our services, and special offers (with your consent); To personalize your experience on the Website; To analyze the use of the Website and our services to improve their functionality and user experience; To comply with legal and regulatory requirements, such as alcohol service laws. 

3. Sharing of Information  

We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which we disclose it to them. This may include:  Event venues: To facilitate communication and logistics for your event, such as confirming catering needs and bar setup. Insurance providers: To obtain event-specific liability insurance for your event, protecting both you and our staff. Payment processors: To securely process your payment for our services. These processors adhere to industry-standard security measures (e.g., PCI-DSS compliance) to safeguard your financial information. We may also disclose your information if we believe it is necessary to comply with the law, protect the rights or safety of others, or prevent fraud. In such cases, we will take reasonable steps to limit the disclosure of your information. 

4. Data Security  

We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. This includes implementing appropriate safeguards such as secure servers, encryption, and access controls. However, no security measures are perfect, and we cannot guarantee the security of your information.  

5. Event Photos and Videos  

With your prior written consent, we may take photos and videos of your event to showcase our services and create a positive online presence. These photos and videos may be used for promotional purposes on our website and social media platforms. You have the right to withdraw your consent at any time by contacting us. We will promptly remove any photos or videos upon your request.  

6. Children's Privacy  

Our Website is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to delete that information from our records.  

7. International Transfers  

Your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may be less stringent than those in your country. By using our Website or services, you consent to the transfer of your information to these countries.  However, we will take all reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy.  

8. Your Rights   

As a user of Mercenaries Bartending Service's website and services, you have certain rights regarding your personal information:

1. Right to Access: You have the right to request access to the personal information we hold about you. This includes information about the types of data we collect, how we use it, and who we share it with.
2. Right to Rectification: If you believe that any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
3. Right to Erasure: You have the right to request that we delete or remove your personal information in certain circumstances. This includes situations where the information is no longer necessary for the purposes for which it was collected or if you withdraw your consent for us to use it.
4. Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain situations. This means that we will temporarily stop using your data while we assess your request.
5. Right to Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format. This allows you to transfer your data to another service provider if you wish.
6. Right to Object: You have the right to object to the processing of your personal information in certain situations. This includes situations where we are processing your data for direct marketing purposes or if we are relying on legitimate interests as the legal basis for processing.
7. Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing we carried out before you withdrew your consent.

To exercise any of these rights, or if you have any questions or concerns about how we handle your personal information, please contact us using the contact details provided at the end of this Privacy Policy. We will respond to your request or inquiry as soon as possible and within any timeframes required by applicable law.

Please note that there may be limitations on these rights depending on the laws of your jurisdiction and the specific circumstances of your request. We will inform you of any such limitations when you exercise your rights.

By using our website and services, you acknowledge and agree to the terms of this Privacy Policy and consent to the processing of your personal information as described herein.